Printing the results, we can see just a simple date and number of calls, and these will only be for the business hours (8:00 to 18:00) specified in the query. Here I followed the guide Create an ODBC Connection to connect to Cisco UCCX serverThe built in user account is “uccxhruser”, and the password for this can be set under CCX Admin > Tools > Password Management.To build my File string, I went to File DSN > Add and then specified the filename, and followed the guide above, and finally saved the result.You then get a file that looks something like this:ĭRIVER=) Installing the whole SDK worked fine though. There’s another standalone executable, but this wouldn’t install for me and had just a cryptic error message that was very unhelpful. I used “Informix Downloads (Informix Client SDK Developer Edition for Windows x86_64, 64-bit)” Easy enough to find on Google and you can choose for which platform.
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